Fareye Report Finds 19% Increase in Delivery Costs Across Asia Pacific Including India

Delivery costs in the Asia Pacific region, including India, have risen by approximately 19 percent year-on-year between March and May, according to a Fareye report. Factors such as fuel prices, driver wages, and urban congestion contribute to these increases. The report highlights that while operators track costs like fuel and labor, they often miss where costs originate, such as high first-attempt delivery failure rates of 20-30 percent in dense Indian urban markets. Despite investments in rapid delivery services, 41 percent of customers prefer predictable delivery times over the fastest option. Additionally, 60 percent of Indian customers are willing to pay extra for delivery convenience in specific contexts, indicating a demand for reliability over speed.