Consumer Forum Orders HDFC Bank to Pay Compensation for Issuing Excess Credit Cards
20 hours agoBusiness
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Consumer Forum Orders HDFC Bank to Pay Compensation for Issuing Excess Credit Cards

The Dharwad District Consumer Disputes Redressal Commission has ordered HDFC Bank to pay ₹52,000 in compensation and litigation expenses to a customer. The customer had requested a single credit card but was issued three, leading to repeated demands for service charges totaling ₹72,328. The commission found the bank's actions to be a deficiency in service and an unfair trade practice, driven by profit motive rather than customer need.

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