
The Dharwad District Consumer Disputes Redressal Commission has ordered HDFC Bank to pay ₹52,000 in compensation and litigation expenses to a customer. The customer had requested a single credit card but was issued three, leading to repeated demands for service charges totaling ₹72,328. The commission found the bank's actions to be a deficiency in service and an unfair trade practice, driven by profit motive rather than customer need.
Select a news story to see related coverage from other media outlets.