An IT support engineer with a Diploma in Computer Engineering seeks guidance on upskilling in Cloud Computing and AI. Despite past interruptions to AMIE and BCA studies due to personal and financial issues, and an expired CCNA certification, the individual aims for new career opportunities. Advice suggests pursuing industry-recognized cloud certifications from major providers like AWS, Azure, or Google Cloud, followed by role-based certifications. Practical project experience using cloud provider free tiers and learning Python for AI/ML are also recommended.