Bengaluru Firm's SMS Services Suspended After Fraudulent Messages Trigger Police FIR
1 hour agoTech
44LENS
2 SourcesBangalore, India
TBNthebalanced.news

Bengaluru Firm's SMS Services Suspended After Fraudulent Messages Trigger Police FIR

Bengaluru police have registered an FIR against unknown individuals for sending fraudulent SMS messages impersonating a wholesale e-commerce firm, promising cash rewards and linking to online betting sites. The affected company, Hiveloop Technology Pvt Ltd, denied involvement and highlighted its regulated communication system under the Telecom Regulatory Authority of India. Following misuse reports, the company's SMS templates and sender ID were blacklisted and suspended, disrupting its messaging services and business operations since April 27.

Political Bias
0%100%0%
Sentiment
30%
AI analysis of 2 sources · Published under editorial oversight by The Balanced News
Analysed 6 May 2026· How this analysis is produced· Editorial standards· Corrections

AI Analysis

Political bias across 2 sources
● Left 0%● Center 100%● Right 0%

The articles present a straightforward account focusing on the cybercrime incident without political framing. They include perspectives from law enforcement, the affected company, and regulatory authorities, maintaining neutrality. There is no evident political bias, as the coverage centers on factual reporting of the fraud and its operational impact.

Sentiment — Negative (30/100)

The tone across the articles is primarily neutral to negative, reflecting concern over the fraudulent activity and its disruption to the company's services. While the company denies wrongdoing, the coverage emphasizes the operational and reputational challenges faced, without sensationalizing the incident.

How 2 sources covered this story

Each source's own headline, political lean, and sentiment — so you can see framing differences at a glance.

SourceTheir headlineBiasSentiment
thehinduTech firm hit by fake SMSes in its name, FIR filedCenterNegative
indianexpressSpoofed text messages lure customers to betting links, disrupt Bengaluru wholesale e-commerce firm's operationsCenterNegative

Coverage timeline

indianexpress broke this story on 6 May, 01:47 pm. Other outlets followed.

  1. 1
    indianexpress6 May, 01:47 pm
    Spoofed text messages lure customers to betting links, disrupt Bengaluru wholesale e-commerce firm's operations
  2. 2
    thehindu6 May, 02:19 pm
    Tech firm hit by fake SMSes in its name, FIR filed

Lens Score breakdown

44/100
Public interest16/100
Coverage gap100%

Story is receiving appropriate media attention relative to public interest.

Who's involved

Institutions and figures named across source coverage.

Government
Bengaluru PoliceWhitefield Division Cybercrime PoliceTelecom OperatorsTelecom Regulatory Authority of IndiaWhitefield Division Cyber Crime Police
Corporate
Hiveloop Technology Pvt LtdUdaan GroupBengaluru-based technology firm
Enforcement
Whitefield Division Cybercrime PoliceWhitefield Division Cyber Crime PoliceBengaluru Police

Story context

Category
Tech
Location
Bangalore, India
Sources analysed
2
Last analysed
6 May 2026
Key entities
SMSCybercrimeFirst information reportTelecommunicationsTelecom Regulatory Authority of IndiaOnline gamblingBlacklistingIndian rupeeDistributed ledgerWhitelistSpoofing attackE-commerce