Corrections Policy
The Balanced News produces multi-source analysis using a combination of machine-learning pipelines and human review. Errors can still happen — in bias scores, sentiment classification, source attribution, entity identification, or accountability flags. When they do, we fix them promptly and transparently. This page explains how.
What can be corrected
- Bias or sentiment scores that misrepresent the actual coverage on a specific article or group.
- Source attribution — if an article is credited to the wrong outlet, or an outlet is listed as covering a story they did not.
- Accountability flags — if a flag was raised on a story that does not warrant it, or missed when warranted by the source coverage.
- Entity or location identification — wrong person, wrong place, misspelled name.
- Lens Score components — public interest, coverage gap, or accountability-indicator inputs.
- Factual errors in editorial content we publish — anywhere in Insights, How It Works, or any other non-aggregated page.
What cannot be corrected here
We do not correct errors in the original source articles we analyse. If an outlet published an inaccurate story, the correction belongs to that outlet. Our analysis reflects what the source reported; if the source corrects itself, our analysis will update on the next re-ingestion pass. To request a correction from a source outlet, contact that outlet directly.
How to report an error
Email admin@thebalanced.news with:
- The URL of the page where the error appears.
- What you believe is incorrect.
- Supporting detail or links, if applicable.
You can also reach us via the in-app feedback form (requires sign-in) or on Twitter / X.
What happens next
- Acknowledgement within 2 working days. We confirm we have received your report.
- Investigation within 5 working days. The editor responsible for that beat reviews the content, re-runs the analysis pipeline if relevant, and determines whether a correction is warranted.
- Resolution. If the report is accurate, the content is updated. The article's
dateModifiedtimestamp reflects the correction. For material changes to editorial content, we publish an inline correction note. - Follow-up. We email the reporter with the outcome, including what was changed and why.
Material corrections
When a correction substantially changes the conclusion of an editorial piece in Insights or elsewhere, we publish an inline correction note on that page. Minor edits — typos, formatting — are made silently. Bias-score re-calculations on article pages update the score but do not carry a correction note, as re-scoring on new source data is part of normal operation.