Amazon's AI Shopping Feature Faces Retailer Backlash Over Consent and Listing Issues
19 hours agoTech
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Amazon's AI Shopping Feature Faces Retailer Backlash Over Consent and Listing Issues

Amazon's new AI-driven 'Buy for Me' shopping feature, currently in US trials, has drawn criticism from online retailers. Concerns include unauthorized product listings, AI 'hallucinations' of items for sale, and purchases made without clear consent. This initiative, part of Amazon's broader AI agent strategy, could exacerbate existing tensions with third-party sellers and highlights challenges in agentic commerce, where AI autonomously makes purchases.

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