Indian IT Sector Navigates AI-Driven Transformation Amid Opportunities and Uncertainties

Indian IT services face significant transformation as AI disrupts traditional labor-arbitrage models. While industry leaders express optimism about AI-driven opportunities and margin expansion, mid-level executives highlight uncertainties regarding AI's practical impact and client readiness. Firms are focusing on AI-first solutions and partnerships to support clients' adoption, with around 90 of Infosys's top clients already using AI services, reflecting both cautious optimism and ongoing challenges in the sector's evolution.