Viral Post Highlights Potential Zomato Loophole Bypassing Platform Fees
A viral social media post claims a loophole in Zomato's delivery system allows customers to place a small order via the app while paying directly to restaurants for larger meals, bypassing platform fees and commissions. This method reportedly benefits customers and restaurants but may undermine food delivery companies' revenue by turning them into subsidized logistics providers. The claim has sparked debate on its feasibility, potential impact on business models, and whether Zomato is addressing the issue.