Verizon Resolves Widespread Outage, Announces Credits for Affected Customers

Verizon experienced a widespread service outage on January 14 affecting calls, texts, and data across major U.S. cities including New York, Los Angeles, and Chicago. The disruption lasted about 10 hours before service was restored late that night. Verizon apologized for the inconvenience and announced it will issue a $20 account credit to affected customers, encouraging those still facing issues to restart their devices. The cause of the outage has not been disclosed.