Anuj Tyagi, MD and CEO of HDFC ERGO, stated that standardized claim settlement data is crucial for meaningful analysis in the insurance sector. He highlighted the positive impact of GST exemption on health insurance demand, leading to increased inquiries and conversions. Tyagi emphasized that claim settlement, payout, and rejection metrics are more indicative of an insurer's performance than claim ratios alone. His policy recommendations include resolving GST input tax credit anomalies and standardizing hospital treatment protocols to promote cashless healthcare.