
India's quick commerce and instant service sectors are evolving amid intense competition and operational challenges. Bernstein forecasts 2026 as a year of exploration rather than profit for quick commerce, with firms like Eternal and Swiggy navigating competitive dynamics. BigBasket is adjusting dark store strategies with location-based discounts to improve economics. Blinkit has dropped its 10-minute delivery claim following government concerns over gig worker safety. Meanwhile, the instant home help segment saw a 50-60% order increase in December, led by Urban Company and others, despite rising cash burn.
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