
The National Highways Authority of India (NHAI) has deployed over 5,100 women staff during day shifts at more than 1,140 toll plazas across the country's National Highways and Expressway networks. This initiative aims to promote women's empowerment, gender inclusivity, and improve service delivery. The deployment follows consultations with toll operators and industry associations, with plans to provide specialized training focusing on customer service, safety, and operational efficiency, especially for women from rural areas.
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