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CCPA Fines Nine Digital Platforms for Using Deceptive 'Dark Patterns' Online

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CCPA Fines Nine Digital Platforms for Using Deceptive 'Dark Patterns' Online

Analysed 6 Aug 2026·11 sources analysed·New Delhi, India·Business
CCPA Fines Nine Digital Platforms for Using Deceptive 'Dark Patterns' OnlinePreviousNext

The Central Consumer Protection Authority (CCPA) has fined nine digital platforms, including Zepto, IndiGo, Physics Wallah, FirstCry, and SpiceJet, for using 'dark patterns'—deceptive interface designs that manipulate consumer choices. The 2023 guidelines identify 13 such practices, including drip pricing, basket sneaking, and subscription traps. Zepto was fined ₹7 lakh for adding hidden handling charges and membership fees, while Physics Wallah was penalised ₹5 lakh for pre-selected donations. The CCPA has collected around ₹20 lakh in fines and urged platforms to conduct self-audits and remove these practices.

Sentiment
53%
TBN's observations

First-hand measurement across 11 sources

We measured how 11 outlets covered this story. No outlet gave this story a measurable political slant — there is no left–right reading to report. Overall sentiment is neutral (53/100). Lens Score 67/100.

Outlets measured: news18, businessstandard, news18, ndtv, hindustantimes, timesnow, republicworld, oneindia, and 3 more. See how each one headlined and framed the same story in the source comparison below.

AI analysis of 11 sources · Published under editorial oversight by The Balanced News
Analysed 6 Aug 2026· How this analysis is produced· Editorial standards· Corrections

AI Analysis

Sentiment — Neutral (53/100)

Sentiment was consistent across outlets (38–65/100), indicating broadly factual reporting rather than editorialising.

Coverage timeline

hindustantimes broke this story on 5 Aug, 10:05 am. Other outlets followed.

5 Aug, 10:05 am11 sources · 21 h6 Aug, 07:01 am
AI analysis by the TBN Bias Engine · beat methodology byMrunal Wange· Business & Economy Editor· editorial standards byOjas Kale
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  1. 1
    hindustantimes5 Aug, 10:05 am
    9 digital platforms penalised for manipulating consumer choices: Government
  2. 2
    hindustantimes5 Aug, 10:09 am
    Zepto, IndiGo, and Physics Wallah among 9 platforms penalised for deceiving consumers
  3. 3
    freepressjournal5 Aug, 02:00 pm
    CCPA Penalises Zepto, IndiGo, Physics Wallah And 6 Other Platforms Over Dark Patterns
  4. 4
    oneindia5 Aug, 02:42 pm
    Are You Paying Extra Handling Charges on Zepto? Government Fines 9 Platforms for Misleading Online Practices
  5. 5
    republicworld5 Aug, 06:40 pm
    Zepto, IndiGo, Physics Wallah Among 9 Platforms Fined by CCPA for Deceptive 'Dark Patterns'
  6. 6
    timesnow6 Aug, 03:29 am
    Zepto, IndiGo, Physics Wallah Among 9 Platforms Penalised By CCPA For 'Dark Patterns'
  7. 7
    hindustantimes6 Aug, 03:52 am
    Zepto added handling charges, BookMyShow pulled up for 'basket sneaking': Why 9 platforms were penalised
  8. 8
    ndtv6 Aug, 05:03 am
    Zepto, BookMyShow, IndiGo Among 9 Apps Fined Rs 20 Lakh Over 'Dark Patterns'
  9. 9
    news186 Aug, 05:33 am
    From Zepto To BookMyShow To SpiceJet: How CCPA Penalised 9 Digital Platforms Over 'Dark Patterns'
  10. 10
    businessstandard6 Aug, 06:31 am
    CCPA fines IndiGo, Zepto, BookMyShow and six others over 'dark patterns'
  11. 11
    news186 Aug, 07:01 am
    Zepto Among 9 Platforms Facing Action Over 'Dark Patterns': How Apps Trick You Into Paying More

Who's involved

Institutions and figures named across source coverage.

Government
Department of Consumer AffairsConsumer Affairs DepartmentCentral Consumer Protection Authority
Corporate
Zepto MarketplaceIndiGoSpiceJetMcAfeeFirstCryPharmaEasyAnuj JindalPhysics WallahBookMyShow

Story context

Category
Business
Location
New Delhi, India
Sources analysed
11
Last analysed
6 Aug 2026
Key entities
Physics WallahIndiGoFirstCrySpiceJetRajya SabhaMetric prefixLakhIndian rupeeCalifornia Consumer Privacy ActE-commerceMobile appMarketplace