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CCPA Fines Seven Companies for Using Deceptive Online Practices

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CCPA Fines Seven Companies for Using Deceptive Online Practices

Analysed 7 Aug 2026·18 sources analysed·New Delhi, India·Business
CCPA Fines Seven Companies for Using Deceptive Online PracticesPreviousNext

The Central Consumer Protection Authority (CCPA) has fined seven digital platforms, including Zepto, Physics Wallah, IndiGo, and SpiceJet, a total of Rs 20 lakh for using deceptive online practices known as dark patterns. These tactics, such as drip pricing, basket sneaking, and misleading prompts, manipulate consumers during purchases. Following enforcement actions, some companies have discontinued these practices. The CCPA's 2023 guidelines aim to curb such manipulative designs to protect consumer choice and ensure transparency in online transactions.

Sentiment
46%
TBN's observations

First-hand measurement across 15 sources

We measured how 15 outlets covered this story. No outlet gave this story a measurable political slant — there is no left–right reading to report. Overall sentiment is neutral (46/100). Lens Score 67/100.

Outlets measured: freepressjournal, wion, ndtv, english, hindustantimes, theassamtribune, indiatoday, news18, and 7 more. See how each one headlined and framed the same story in the source comparison below.

AI analysis of 15 sources · Published under editorial oversight by The Balanced News
Analysed 7 Aug 2026· How this analysis is produced· Editorial standards· Corrections

AI Analysis

Sentiment — Neutral (46/100)

Sentiment was consistent across outlets (38–62/100), indicating broadly factual reporting rather than editorialising.

Coverage timeline

oneindia broke this story on 5 Aug, 02:42 pm. Other outlets followed.

5 Aug, 02:42 pm15 sources · 46 h7 Aug, 01:03 pm
AI analysis by the TBN Bias Engine · beat methodology byMrunal Wange· Business & Economy Editor· editorial standards byOjas Kale
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  1. 1
    oneindia5 Aug, 02:42 pm
    Are You Paying Extra Handling Charges on Zepto? Government Fines 9 Platforms for Misleading Online Practices
  2. 2
    republicworld5 Aug, 06:40 pm
    Zepto, IndiGo, Physics Wallah Among 9 Platforms Fined by CCPA for Deceptive 'Dark Patterns'
  3. 3
    timesnow6 Aug, 03:29 am
    Zepto, IndiGo, Physics Wallah Among 9 Platforms Penalised By CCPA For 'Dark Patterns'
  4. 4
    hindustantimes6 Aug, 03:52 am
    Zepto added handling charges, BookMyShow pulled up for 'basket sneaking': Why 9 platforms were penalised
  5. 5
    ndtv6 Aug, 05:03 am
    Zepto, BookMyShow, IndiGo Among 9 Apps Fined Rs 20 Lakh Over 'Dark Patterns'
  6. 6
    news186 Aug, 05:33 am
    From Zepto To BookMyShow To SpiceJet: How CCPA Penalised 9 Digital Platforms Over 'Dark Patterns'
  7. 7
    businessstandard6 Aug, 06:31 am
    CCPA fines IndiGo, Zepto, BookMyShow and six others over 'dark patterns'
  8. 8
    news186 Aug, 07:01 am
    Zepto Among 9 Platforms Facing Action Over 'Dark Patterns': How Apps Trick You Into Paying More
  9. 9
    indiatoday6 Aug, 07:45 am
    Zepto, BookMyShow, IndiGo among 9 platforms fined Rs 20 lakh for using dark patterns
  10. 10
    theassamtribune6 Aug, 09:19 am
    CCPA penalises IndiGo, Zepto, FirstCry over dark patterns
  11. 11
    hindustantimes6 Aug, 09:28 am
    Zepto, SpiceJet and more: Full list of 9 platforms penalised for deploying 'dark patterns' to manipulate consumers
  12. 12
    english6 Aug, 11:35 am
    The Government Is Cracking Down On Online Tricks. Here's Which Companies Were Penalised
  13. 13
    ndtv6 Aug, 03:39 pm
    Zepto, Physics Wallah Among 7 Firms Fined For Misleading Online Practices
  14. 14
    wion7 Aug, 10:38 am
    What are dark patterns? IndiGo, Jio under scanner over deceptive online practices WION Decodes
  15. 15
    freepressjournal7 Aug, 01:03 pm
    CCPA Penalises IndiGo, Zepto, Physics Wallah Others For Using Deceptive Dark Patterns Online

Who's involved

Institutions and figures named across source coverage.

Government
Department of Consumer AffairsConsumer Affairs DepartmentCentral Consumer Protection Authority
Corporate
Zepto MarketplaceIndiGoSpiceJetMcAfeeFirstCryPharmaEasyAnuj JindalPhysics WallahBookMyShow

Story context

Category
Business
Location
New Delhi, India
Sources analysed
18
Last analysed
7 Aug 2026
Key entities
California Consumer Privacy ActMarketplaceIndiGoPhysics WallahMetric prefixLakhE-commerceIndian rupeeFirstCryRajya SabhaSpiceJetMobile app