Andhra Pradesh Consumer Forums Order Compensation in Refund and Product Quality Cases
Two consumer forums in Andhra Pradesh ordered compensation in separate cases involving product issues. In Kurnool, FirstCry.com was directed to refund Rs 2,130 and pay Rs 50,000 for mental agony after wrongfully withholding a refund for a cancelled tricycle order. In Nellore, a manufacturer and retailer were ordered to pay Rs 50,000 plus costs after worms were found in chocolates bought for a child's birthday, causing illness among attendees. Both rulings cited deficiencies in service and product quality.