Zomato Introduces Additional Fee for Cash-On-Delivery Food Orders
Zomato has introduced an additional fee for cash-on-delivery (COD) orders, typically around Rs 5 but varying up to Rs 30, displayed separately from other charges like platform fees and GST. This fee aims to cover extra operational costs associated with COD payments. The charge applies only to COD customers, while online payments are exempt. Rival Swiggy has not implemented a similar fee. The move comes amid rising competition in India's food delivery market, with new entrants increasing pressure on established platforms.
First-hand measurement across 7 sources
We measured how 7 outlets covered this story. No outlet gave this story a measurable political slant — there is no left–right reading to report. Overall sentiment is neutral (49/100). Lens Score 42/100.
Outlets measured: thetribune, news18, businessstandard, freepressjournal, inc42media, economictimes, moneycontrol. See how each one headlined and framed the same story in the source comparison below.
AI Analysis
Sentiment was consistent across outlets (48–50/100), indicating broadly factual reporting rather than editorialising.
Coverage timeline
moneycontrol broke this story on 12 Sept, 07:02 am. Other outlets followed.