Zomato Introduces Additional Fee on Cash-On-Delivery Food Orders
Zomato has introduced an additional fee for cash-on-delivery (COD) orders, typically starting at Rs 5 but varying up to Rs 30 depending on the order. This 'Pay on Delivery Fee' is separate from existing charges like platform fees, delivery fees, and taxes. The fee aims to offset operational costs associated with COD payments. Rival platform Swiggy has not implemented a similar charge. Zomato has not publicly detailed the fee's calculation or rollout, and the move comes amid increasing competition in India's food delivery market.
First-hand measurement across 11 sources
We measured how 11 outlets covered this story. No outlet gave this story a measurable political slant — there is no left–right reading to report. Overall sentiment is neutral (50/100). Lens Score 42/100.
Outlets measured: thestatesman, zeenews, deccanherald, deccanherald, thetribune, news18, businessstandard, freepressjournal, and 3 more. See how each one headlined and framed the same story in the source comparison below.
AI Analysis
Sentiment was consistent across outlets (48–50/100), indicating broadly factual reporting rather than editorialising.
Coverage timeline
moneycontrol broke this story on 12 Sept, 07:02 am. Other outlets followed.