The Incurred Claim Ratio (ICR) is a key metric for assessing health insurer reliability, indicating how much an insurer pays out in claims versus premiums collected. IRDAI's latest report for 2024-25 shows the non-life insurance industry's overall ICR at 82.88, a slight increase from the previous year. Experts suggest an ideal ICR range of 70-90, highlighting its importance for customers beyond just premiums and coverage.