IndiGo Flight Cancellations Affect Over 10 Lakh Passengers Amid Aviation Staffing Vacancies

In December 2025, IndiGo cancelled over 6,900 flights, affecting more than 10.8 lakh passengers and spending approximately Rs 22.74 crore on compensation and facilitation, according to DGCA data. The airline's cancellation rate was 9.65%, contributing to a 6.92% overall domestic cancellation rate. The government reported 2,645 vacancies across the Airports Authority of India and aviation regulators, including 787 at DGCA, citing restructuring and recruitment challenges. Causes for IndiGo's disruptions included operational over-optimisation and system deficiencies, with ongoing efforts to fill staffing gaps.