RBI Guidelines and Steps for Replacing a Damaged Credit Card
The Reserve Bank of India mandates that credit card issuers provide clear procedures and multiple contact channels for reporting lost, stolen, or damaged cards. To replace a damaged credit card, customers should contact their bank through official channels, confirm if the damaged card needs blocking, and inquire about any replacement fees. Replacement cards retain the existing credit limit and account but may require updating recurring payments. Outstanding balances remain unchanged, and timely bill payments should continue during the replacement process.
First-hand measurement across 2 sources
We measured how 2 outlets covered this story. No outlet gave this story a measurable political slant — there is no left–right reading to report. Overall sentiment is neutral (50/100). Lens Score 32/100.
Outlets measured: mint, moneycontrol. See how each one headlined and framed the same story in the source comparison below.
AI Analysis
Sentiment was consistent across outlets (50–50/100), indicating broadly factual reporting rather than editorialising.
Coverage timeline
moneycontrol broke this story on 4 Sept, 03:27 pm. Other outlets followed.
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