A social media complaint highlighted HDFC Bank's alleged year-long delay in transferring funds to a nominee after the account holder's death, despite submission of all required documents. The complainant stated that HDFC Bank cited lost documents and requested repeated submissions, contrasting with a swift settlement by IndusInd Bank. The issue gained attention, with a Member of Parliament tagging the RBI and vowing to raise it in Parliament. HDFC Bank has apologized for the incident.