
1Point1 Solutions has completed the acquisition of Costa Rica-based Netcom Business Contact Center SA for USD 33.37 million, marking its entry into the Central and Latin American markets. The acquisition enhances 1Point1's BFSI capabilities and establishes a near-shore presence across Costa Rica, Colombia, and Panama. The company plans to integrate AI technologies across operations and aims for 25% annual growth with disciplined margins. It also intends to pursue 2-3 strategic acquisitions over the next three to four years to expand its domain expertise and geographic reach.
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