Swiggy Executive Calls Delivery Jobs a 'Third Pillar' as Flexible Employment

Swiggy's Food Marketplace CEO Rohit Kapoor described delivery partners in India as a 'third pillar' of the job market, distinct from formal employment and entrepreneurship. He emphasized that delivery work should be recognized as flexible employment rather than gig work, highlighting that around 2.5 million people worked on Swiggy's platform last year. Kapoor welcomed the government's social security code but urged stakeholders to treat this sector differently from traditional employment to support its growth and flexibility.