Kerala Police Warn Public About Cyber Fraud Using Fake Customer Care Numbers
Kerala police have issued warnings about cyber fraud involving fake customer care numbers posted online. Fraudsters contact victims posing as support agents, asking them to install remote access or screen-sharing apps and pay small fees, leading to theft of personal and financial information. Authorities advise using only official websites or apps, avoiding installation of such apps on strangers' advice, not sharing sensitive details, and reporting fraud to the cybercrime helpline or National Cyber Crime Reporting Portal.
First-hand measurement across 2 sources
We measured how 2 outlets covered this story. No outlet gave this story a measurable political slant — there is no left–right reading to report. Overall sentiment is neutral (48/100). Lens Score 44/100.
Outlets measured: news18, thehindu. See how each one headlined and framed the same story in the source comparison below.
AI Analysis
Sentiment was consistent across outlets (45–50/100), indicating broadly factual reporting rather than editorialising.
Coverage timeline
thehindu broke this story on 2 Oct, 01:35 pm. Other outlets followed.
- 1thehindu2 Oct, 01:35 pmKerala Police issues advisory against financial fraud using fake customer care numbers
- 2news183 Oct, 03:47 amDont trust customer care numbers from web searches: Keralam police
Who's involved
Institutions and figures named across source coverage.
Story context
- Category
- Crime
- Location
- Thiruvananthapuram, India
- Sources analysed
- 2
- Last analysed
- 3 Oct 2026
- Key entities
- CybercrimeFraudInternetRemote desktop softwareKerala PoliceMobile appCustomer serviceE-commerceThiruvananthapuramBankIndian rupeePress Trust of India