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Mangaluru Woman Loses Rs 1.3 Lakh in E-commerce Refund Scam

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Mangaluru Woman Loses Rs 1.3 Lakh in E-commerce Refund Scam

Analysed 4 Nov 2026·2 sources analysed·Mangalore, India·Crime
Mangaluru Woman Loses Rs 1.3 Lakh in E-commerce Refund ScamPreviousNext

A 37-year-old woman in Mangaluru lost Rs 1.3 lakh to fraudsters posing as e-commerce customer care representatives while seeking a refund for a cancelled ceiling fan order. After the order cancellation and no refund, she contacted a number found online, which led to a caller impersonating customer care. Following instructions, she transferred Rs 80,000 via UPI, and an additional Rs 50,000 was withdrawn from her account without her knowledge. She has filed a police complaint seeking action against the fraudsters.

Sentiment
45%
TBN's observations

First-hand measurement across 2 sources

We measured how 2 outlets covered this story. No outlet gave this story a measurable political slant — there is no left–right reading to report. Overall sentiment is neutral (45/100). Lens Score 38/100.

Outlets measured: deccanherald, thehindu. See how each one headlined and framed the same story in the source comparison below.

AI analysis of 2 sources · Published under editorial oversight by The Balanced News
Analysed 4 Nov 2026· How this analysis is produced· Editorial standards· Corrections

AI Analysis

Sentiment — Neutral (45/100)

Sentiment was consistent across outlets (45–45/100), indicating broadly factual reporting rather than editorialising.

Coverage timeline

thehindu broke this story on 3 Nov, 02:50 pm. Other outlets followed.

3 Nov, 02:50 pm2 sources · 15 h4 Nov, 05:27 am
  1. 1
AI analysis by the TBN Bias Engine · beat methodology byDushyant Deshmukh· Investigative Writer· editorial standards byOjas Kale
← Previous
Chemical Tanker Overturns After Colliding with Tempo on Thane’s Ghodbunder Road
Next →
18-Year-Old Arrested After Car With Burst Tyre Hits Multiple Vehicles in Kerala
thehindu3 Nov, 02:50 pm
Mangaluru resident loses 1.3 lakh to fake customer care executive
  • 2
    deccanherald4 Nov, 05:27 am
    Cyber fraud: Mangaluru woman loses Rs 1.3 lakh in refund scam
  • Accountability flags

    TBN's analysis identified the following accountability dimensions in this story.

    • financial irregularity

      This story involves alleged financial misconduct — unexplained transactions, procurement irregularities, or misuse of public/shareholder funds.

    • public safety issue

      This story involves a risk to public safety — infrastructure failure, regulatory lapse, hazardous conditions, or emergency mishandling.

    Who's involved

    Institutions and figures named across source coverage.

    Government
    Mangaluru Central East North Police StationCentral Economic Intelligence Bureau Crime Police
    Enforcement
    Central Economic Intelligence Bureau Crime Police

    Story context

    Category
    Crime
    Location
    Mangalore, India
    Sources analysed
    2
    Last analysed
    4 Nov 2026
    Key entities
    Customer serviceIndian rupeeMangaloreLakhE-commerceMobile appImmediate Payment ServiceSearch engineGoogle Pay (payment method)FraudCroreUnited Press International