A customer in Gorakhpur, Uttar Pradesh, alleges he was locked in a room and assaulted by store staff over a billing dispute. The customer claims he was attacked after an argument ensued when staff began billing another customer while he briefly stepped away. A viral video purportedly shows the customer slapping a staff member, with bystanders suggesting he initiated the altercation. The store staff reportedly plans to file a counter-complaint, alleging injuries. Police are investigating the incident, examining CCTV footage, and have registered a case against several staff members.