
The Paschimanchal Vidyut Vitran Nigam Limited (PVVNL) has expanded its consumer grievance redressal network in Noida by establishing three new electricity help desks, bringing the total to 11. This move aims to address a rising number of consumer complaints regarding power outages, billing issues, and service delays. Officials noted the popularity of the help desk system and increasing consumer demand as reasons for the expansion. Data indicates a significant number of complaints received and resolved, with a small percentage pending resolution.