Over 1.11 Crore Public Grievances Received via CPGRAMS in Last Five Years: Government
1 hour agoPolitics
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2 SourcesNew Delhi, India
TBNthebalanced.news

Over 1.11 Crore Public Grievances Received via CPGRAMS in Last Five Years: Government

Between 2021 and February 2026, over 1.11 crore public grievances were received through the Centralised Public Grievance Redress and Monitoring System (CPGRAMS), Union Minister Jitendra Singh informed the Lok Sabha. In 2025, the average disposal time was 15 days, with 82.1% resolved within the 21-day timeline. The Department of Administrative Reforms and Public Grievances monitors grievance handling and advises corrective actions. Recent reforms include a reduced resolution timeline, dedicated grievance cells, root cause analysis, and enhanced escalation mechanisms.

Political Bias
10%85%5%
Sentiment
65%
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Bias Analysis: The articles present an official government perspective on public grievance management, focusing on data and administrative measures without political commentary. They reflect the government's efforts to improve grievance redressal, with no opposition or external viewpoints included, resulting in a primarily administrative framing.

Sentiment: The tone across the articles is neutral and factual, emphasizing statistics and procedural updates. The coverage highlights government initiatives and improvements without overt praise or criticism, maintaining an informative and balanced sentiment.

Lens Score: 34/100 — Story is well-covered by media outlets. Public interest: 0/100. Coverage gap: 100%.