The Mumbai North Central District Forum (MNCDF) has presented a 30-point Citizen Charter for the upcoming BMC elections, advocating for transparent, technology-driven, and accountable civic governance. Key proposals include overhauling the grievance redressal system with time-bound resolutions and citizen oversight, establishing a whistleblower portal, and implementing pedestrian-first urban planning with dedicated zones and accessibility standards. The charter also addresses encroachments, mandating resident association input before road concretization, and calls for reforms in healthcare and environmental sectors.