Rail Madad Service Assists Man in Recovering Wife's Shawl Left on Train

A man shared on Reddit how Indian Railways' Rail Madad service helped recover his wife's shawl left on a train. After realizing the shawl was missing hours later, he filed a complaint via the app. Railway officials traced the item to a distant station and arranged its return, which took a few days. The man praised the service for its responsiveness, and the post received positive reactions highlighting Rail Madad's effectiveness in addressing passenger grievances.