Zomato Delivery Agent Eats Cancelled Order After Dispute Over Doorstep Delivery

A late-night dispute between a Zomato delivery agent and a customer over doorstep delivery went viral after the agent ate the cancelled order. The rider, Ankur Thakur, refused to deliver upstairs at 2:30 am citing safety concerns, leading to a cancellation. Online reactions were mixed, with some supporting the rider's call for respect and others emphasizing customers pay extra for doorstep service. The incident sparked broader discussions on delivery expectations and worker treatment.