Gig Economy in Indian Cities: Delivery Workers’ Challenges and Growth of Instant Maid Services

Gig economy workers in Indian metros face varied experiences across sectors. Bengaluru delivery riders report challenges like reduced pay rates, sudden account bans, and opaque support systems affecting their livelihoods. Meanwhile, instant maid services in cities like Noida and Gurgaon are reshaping traditional domestic help models, offering women new employment opportunities with structured work patterns and training. These developments highlight both the precariousness and evolving nature of gig work in urban India.