Residents in Kansal and Nayagaon, Mohali district, are experiencing severe disruptions due to prolonged and frequent power cuts, with electricity outages lasting up to eight hours daily and hourly disruptions without notice. Complaints lodged via the PSPCL app are reportedly resolved on paper but not in reality, and helpline numbers often go unanswered. The erratic supply is causing hardship for the elderly, patients, children, students preparing for exams, and local businesses, leading to frustration and a loss of trust in the power department.