Zomato Delivery Agent Eats Customer's Food After Late-Night Doorstep Delivery Dispute

A Zomato delivery agent ate a customer's late-night order after a dispute over doorstep delivery. The agent, Ankur Thakur, stated he felt unsafe leaving his bike unattended at 2:30 am and asked the customer to come downstairs. The customer insisted on doorstep delivery, leading to a heated exchange and the agent cancelling the order and consuming it on camera. The incident sparked online debate regarding delivery worker conditions, customer expectations, and the definition of doorstep service.