A video circulating online shows a post office employee in Amritsar unable to read Punjabi, leading to a dispute with a customer. The customer expressed frustration, questioning why an employee in Punjab wouldn't know the local language. The incident has fueled a debate about the perceived neglect of Punjabi language in official capacities, with the customer also noting the absence of Punjabi signboards. The employee stated he has worked there for four years and it's a Central Government department.