On New Year's Eve, a food delivery executive named Bittu, working for EatClub, was praised online after a customer shared their interaction. Despite a tense shift with many orders remaining, Bittu remained polite and smiling. The customer offered him water and later sent him Rs 501 via UPI as a tip. Bittu's grateful response, stating the money would help with petrol expenses, resonated widely, sparking discussions about gig worker conditions.