Anand Mahindra Responds to Citrini Report on AI Impact in Indian IT Sector

Mahindra Group chairman Anand Mahindra responded to the Citrini report's projection of AI-driven declines in Indian IT by calling such fears exaggerated. He acknowledged AI will pressure IT firms to improve efficiency, reduce costs, and shift from effort-based pricing to outcome-focused delivery. Mahindra emphasized that roles in IT will evolve rather than disappear, highlighting the uncertainty of the future and suggesting AI could make top service providers more central to the industry.