Verizon Network Outage Causes Widespread SOS Mode Reports Across US Cities

On January 14, 2024, Verizon experienced a widespread network outage across multiple US cities, including New York, Boston, Chicago, Washington D.C., and Seattle. Thousands of users reported phones stuck in SOS mode, preventing regular calls and data use, though emergency calls remained possible. Verizon acknowledged the issue, stating engineers were working to resolve it but did not specify a cause or timeline. Some users also reported outages with AT&T and T-Mobile, though these carriers denied related problems. Speculation about a cyberattack was unconfirmed. Service restoration began later in the day, while Verizon's stock rose amid investor focus on earnings.