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MakeMyTrip CTO Explains How AI Is Streamlining Travel Booking Process

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MakeMyTrip CTO Explains How AI Is Streamlining Travel Booking Process

Analysed 30 Sept 2026·2 sources analysed·India·Technology
MakeMyTrip CTO Explains How AI Is Streamlining Travel Booking ProcessPreviousNext

MakeMyTrip Group CTO Sanjay Mohan highlighted how generative AI is streamlining the travel-booking process by enabling users to combine multiple requests—such as flights, transit visas, and card offers—into a single conversation. This shift requires travel platforms to rethink search experiences and integrate data using technologies like knowledge graphs and semantic search. Mohan emphasized that AI helps interpret user intent beyond exact keywords, improving how travellers find options like serene getaways even if listings lack specific phrases.

Sentiment
75%
TBN's observations

First-hand measurement across 2 sources

We measured how 2 outlets covered this story. No outlet gave this story a measurable political slant — there is no left–right reading to report. Overall sentiment is positive (75/100). Lens Score 35/100.

Outlets measured: inc42media, inc42media. See how each one headlined and framed the same story in the source comparison below.

AI analysis of 2 sources · Published under editorial oversight by The Balanced News
Analysed 30 Sept 2026· How this analysis is produced· Editorial standards· Corrections

AI Analysis

Sentiment — Positive (75/100)

Sentiment was consistent across outlets (75–75/100), indicating broadly factual reporting rather than editorialising.

Coverage timeline

inc42media broke this story on 30 Sept, 11:16 am. Other outlets followed.

30 Sept, 11:16 am2 sources · 66 min30 Sept, 12:22 pm
  1. 1
AI analysis by the TBN Bias Engine · beat methodology byAshwin Alsi· Technology Editor· editorial standards byOjas Kale
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inc42media30 Sept, 11:16 am
AI Is Compressing The Travel-Booking Journey: MakeMyTrip CTO
  • 2
    inc42media30 Sept, 12:22 pm
    AI Is Compressing The Travel-Booking Journey: MakeMyTrip Group CTO
  • Who's involved

    Institutions and figures named across source coverage.

    Corporate
    MakeMyTrip Group

    Story context

    Category
    Tech
    Location
    India
    Sources analysed
    2
    Last analysed
    30 Sept 2026
    Key entities
    MakeMyTripChief technology officerArtificial intelligenceChatbotLakhWeb browserMobile appIndiaKnowledge graphFlipkartSearch engine optimizationSpeech synthesis