TRAI Launches Revamped MyCall App to Collect User Feedback on Call Quality
The Telecom Regulatory Authority of India (TRAI) has launched a revamped version of its MyCall app for Android users, enabling consumers to rate voice calls on a one-to-five-star scale and report issues like call drops, echo, and audio delays. The app collects anonymized feedback to help telecom providers identify network problems and improve service quality. It also offers features such as coverage tests and feedback history, aiming to bridge the gap between technical metrics and real user experience. The voluntary app reflects TRAI's consumer-centric approach to enhancing call quality.
First-hand measurement across 6 sources
We measured how 6 outlets covered this story. No outlet gave this story a measurable political slant — there is no left–right reading to report. Overall sentiment is positive (68/100). Lens Score 44/100.
Outlets measured: indiatoday, thestatesman, mint, timesnow, businessstandard, news18. See how each one headlined and framed the same story in the source comparison below.
AI Analysis
Sentiment was consistent across outlets (65–75/100), indicating broadly factual reporting rather than editorialising.
Coverage timeline
news18 broke this story on 3 Aug, 10:01 am. Other outlets followed.