Customer Alleges Zomato Rider Ate Delayed Order; Company Seeks Details
A Gurugram man, Rishabh Kaushik, claimed his Zomato order from Khadak Singh Da Dhaba was delayed despite the app showing the delivery partner nearby. Upon tracking the rider's location, he found the delivery partner and another person allegedly eating his food, with the rider's location unchanged for about 40 minutes. Kaushik shared photos and criticized Zomato's customer service. Zomato responded, requesting order details to investigate. The incident sparked online discussion about food delivery reliability and safety.
First-hand measurement across 3 sources
We measured how 3 outlets covered this story. No outlet gave this story a measurable political slant — there is no left–right reading to report. Overall sentiment is negative (34/100). Lens Score 47/100.
Outlets measured: timesnow, news18, indiatoday. See how each one headlined and framed the same story in the source comparison below.
AI Analysis
Sentiment was consistent across outlets (28–38/100), indicating broadly factual reporting rather than editorialising.
Coverage timeline
indiatoday broke this story on 7 Sept, 06:03 am. Other outlets followed.