Gurugram Customer Finds Zomato Delivery Rider Eating His Delayed Order
A Gurugram man, Rishabh Kaushik, tracked his delayed Zomato order and found the delivery rider and another person eating his food. The order tracker showed the rider's location unchanged for about 40 minutes near a staircase with opened food containers. Kaushik shared photos and criticized Zomato and its founder, prompting Zomato Care to request his order ID for investigation. The incident sparked online discussions about late-night delivery reliability and suggestions to use cash on delivery.
First-hand measurement across 2 sources
We measured how 2 outlets covered this story. No outlet gave this story a measurable political slant — there is no left–right reading to report. Overall sentiment is negative (30/100). Lens Score 47/100.
Outlets measured: news18, indiatoday. See how each one headlined and framed the same story in the source comparison below.
AI Analysis
Sentiment was consistent across outlets (28–32/100), indicating broadly factual reporting rather than editorialising.
Coverage timeline
indiatoday broke this story on 7 Sept, 06:03 am. Other outlets followed.